Privacy Policy

1. Information We Collect

We collect information to provide a better experience for all our users:

• Google Account Information: When you login via Google, we collect your name, email address, and profile picture to create and manage your account.
• YouTube Data: If you connect your YouTube account, we access your channel information (ID and Title) and metadata required to create, manage, and transition your live broadcasts.
• Usage Data: Streaming statistics, browser type, and diagnostic data to improve platform stability.

2. How We Use Your Information

We use the collected data strictly for providing and maintaining our Service:

• To facilitate live streaming by managing YouTube Live events (Broadcasts and Streams) on your behalf.
• To authenticate your identity and allow secure access to the Studio.
• To provide customer support and notify you about changes to our Service.
• To monitor usage and detect technical issues.

We do not sell your personal or Google user data to third parties.

3. Data Retention & Deletion

You can disconnect your Google or YouTube account at any time through the iStreamLive Dashboard. Upon disconnection, we immediately cease access to your Google/YouTube tokens. You may also request full account deletion by contacting us.

4. Third-Party Services

We employ third-party services for specific technical functionality:

• Payment Processing: We use PayPal and Stripe for payments. We do not store your credit card details.
• Streaming Infrastructure: We utilize Jitsi and Google Cloud infrastructure to facilitate real-time communication.

5. Cookies & Security

We use cookies to track activity and hold session information. While we use commercially acceptable means to protect your data, no method of electronic storage is 100% secure.