Privacy Policy
Last Updated: November 29, 2025
Your privacy is important to us. It is iStreamLive's policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.
1. Information We Collect
We collect information in two ways:
- Personal Information: Name, email address, and payment information when you register or upgrade a plan.
- Usage Data: Streaming statistics, browser type, time spent on pages, and other diagnostic data to improve platform stability.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features (e.g., Live Chat).
- To provide customer support.
- To monitor the usage of our Service to detect and fix technical issues.
3. Third-Party Services
We may employ third-party companies and individuals due to the following reasons:
- Payment Processing: We use PayPal and Stripe for payments. We do not store your credit card details on our servers.
- Streaming Infrastructure: We utilize Jitsi and other open-source technologies to facilitate real-time communication.
4. Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you have any questions about this Privacy Policy, please contact us at privacy@istreamlive.com.